Please allow 3-5 working days (within Germany) for the delivery of your purchase after payment was made. Other destinations within the EU please calculate 4-14 business days for the delivery of your purchase. Destinations outside EU can take up to 40 days depending on the country and customs.
Please note we are not responsible for any custom fees your country might charge. Shipping fees will be calculated at check out. (customers from outside EU please ask for shipping fees). The carrier will be DHL or GLS. The costs depend on weight (please see the table below, the weight is stated in the item description).
Belgium, Denmark, France, Luxembourg, Monaco, Netherlands, Austria, Poland
Italy, Spain, Hungary, Czech Republic, United Kingdom
Schweden, Lithuania, Latvia, Portugal, Estonia, Croatia, Slovakia, Slovenia
Bulgary, Finnland, Romania
We hope to give you a thorough insight into the item before your purchase (you may even ask us to provide a video prior to your purchase). Nevertheless, it may happen that you are not fully happy with your rug, then you may return it within 14 days after you received it. Please make sure the item is returned in the condition it was received. Your payment will be fully refunded. However, the shipping fee for the return will be at your own expense.