Consumers have a right of withdrawal within 14 calendar days
(Sundays and public holidays are included in the 14 days. However, if the end of the 14 days falls on a Sunday or public holiday, the withdrawal period expires on the end of the following working day)
You have the right to withdraw from the sales contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you, acquires physical possession of the purchased item. To exercise the right to cancel, you must inform us (AMAZING RUGS, Münsterstrasse 6, 48167 Münster – Germany, hello@amazingrugs.de, Phone: +49 (0) 171 2659465) of your decision to withdraw by a straightforward statement (e.g. a letter sent by post or e-mail).
You may use the attached model form to withdraw, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to give notice that you wish to withdraw from the contract of sale before the withdrawal period has expired. We will confirm the reception of your notice by email without delay.
When you (a consumer) inform us of your withdrawal, we will reimburse all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest. You shall send back the goods or hand them over to us, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.
Complete and return this form only if you wish to withdraw from the contract.
Adress:
AMAZING RUGS
Münsterstrasse 6,
48167 Münster – Germany
hello@amazingrugs.de
The right of withdrawal does not exist for contracts for the supply of goods that have been custom made or sourced explicitly for the consumer.
If the consumer handled or used the goods to an extent that is more than necessary to establish the nature, characteristics, and functioning of the goods, the consumer does not lose his right of withdrawal but will have to compensate the trader for any diminished value oft he goods.
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